Help for your GBBO Google Site

GBBO Hep Services

Getting British Business Online (GBBO) is a website and system that Google launched which offers free websites and resources to help British businesses to get and grow online. 

We have been providing services to GBBO users since it launched, so if you're looking for help with your GBBO  site or you're having difficulty with your GBBO email, then you're in the right place. offers instructions and help articles and paid for personalised support on how to make the most of your Google Site created through GBBO.  You will also find links to other user friendly resources to help you edit and configure your GBBO Google Site.

If you have  signed up to GBBO 

  • Before 11 May 2011 Use our site - although the system continues to work (very well) the contact phone number for GBBO website issues no longer exists.
  • After 12 May 2011  then you will have a Yola site: our site will not help you as we presently only offer support and advice on the original incarnation of GBBO which is based on Google Sites Technology.

Paid for Personalised Support

If you can't find your answers on our website please choose one of our personalised support options. 

Simply pay by palpal and fill in the form. Choose if you want your answers by email only or with a phone call and we will get back to you normally within 24 hours in a UK working week. (Prices are Plus VAT.)

Please note refund requests are subject to a £12 Administration charge to cover admin and PayPal fees. (If your site was bought  after 12 May 2011 we cannot provide support so please do not pay as we are sorry but incorrectly purchased services will still be subject to an administration fee). Maximum telephone support duration is 25 minutes and our fees include call costs to UK landlines. GBBO Help is a service.  

Free GBBO Help! Resources

Below you will find free resources which you can search for your GBBO query.

  • GBBO Help! New Services for 2013 We have updated our site to offer paid-for support services, so if you need help with your GBBO Site to be trained on how to use it better, improving ...
    Posted 8 Jan 2013, 02:21 by Stephen Hind
  • Free Search Engine Optimisation Guide Search engine optimisation (ie making sure you site can found in Google) all can sometimes seem like a bit of a "black art" reserved for Californian cyber monks! However our ...
    Posted 20 Dec 2012, 03:53 by Stephen Hind
  • GBBO - Domain Renewal Lots of people appear to be having trouble renewing their GBBO (non-Yola) domain, so here's how you do it.Instructions Once you receive the reminder email from registrationhelp ...
    Posted 1 Apr 2012, 16:44 by Stephen Hind
  • GBBO Sites - Get Found in Google Search If you can't find your site in Google Search results then on my site you can find an article where I have written instructions for how to ...
    Posted 24 Feb 2011, 04:27 by Stephen Hind
  • Cannot get to GBBO Site - DNS Issue - 12 November 2010 There appears to have been an issue with BT's DNS servers starting 12/11/2010, but the issue now seems to be resolved.  You may need to wait up ...
    Posted 15 Nov 2010, 04:13 by Stephen Hind
  • Join me at Google's GBBO Webinars I have been invited as a "Google Sites expert" (guest speaker) at Google's Get British Businesses Online (GBBO) Webinars on 07 September 2010.  The webinar will be available at ...
    Posted 29 Aug 2010, 01:30 by Stephen Hind
  • Advice E-mail - Track the success of your GBBO site, for free This e-mail gives advice on how to integrate Google Analytics to your site to track the usage of your GBBO site.  I have more illustrated instructions available for Adding ...
    Posted 20 Dec 2012, 04:14 by Stephen Hind
  • Advice E-mail - Quick steps to drive visitors to your GBBO site This e-mail gives ideas on how you can get more visitors to your GBBO site  Dear Stephen,  Don't forget to set up your business email In our last ...
    Posted 20 Dec 2012, 04:15 by Stephen Hind
  • Advice E-mail - Add Business Email to your GBBO Site in 15 Minutes You can easily add E-mail for your GBBO web site, very quickly.  Follow the instructions below to get your e-mail working in 15 minutes.  InstructionsGo to http ...
    Posted 20 Dec 2012, 04:15 by Stephen Hind
  • Advice E-mail - Five Tips to Enhance This e-mail arrives to help you get the most out of your Google Site provided by GBBO.   Dear Stephen, How are you getting on with By ...
    Posted 20 Dec 2012, 09:41 by Stephen Hind
  • Third Registration E-mail - Your address was registered This third registration e-mail comes from  Dear Stephen HindCongratulations, your free Getting British Business Online website address has been successfully registered by BT.Please ...
    Posted 28 Apr 2010, 15:55 by Stephen Hind
  • Second Registration E-mail - Thank you for your registration This second registration e-mail come from and gives you the sign in details for your we address domain.Dear Stephen HindYour free website address ...
    Posted 28 Apr 2010, 15:41 by Stephen Hind
Showing posts 1 - 12 of 13. View more »

Getting Started

See what e-mails you should have received from GBBO so you can make sure you have everything you need.


Start with the basics of how to edit and create your Google Site provided by GBBO.

Going Further

Extra services you can add on to your site to get your business even more online, like getting free e-mail for your new web address.